For SDR Heads

Know where your team needs you.

Run your SDR team from one connected workspace for performance, accounts, meetings and coaching.

The Gap

Running the team means connecting more than activity.

Performance, account coverage, meetings and feedback each tell part of the story. Harvin brings them together so you can understand where the team needs attention and what to do next.

01

Activity tells you what happened, not always why.

Calls, emails and meetings show output. They don't always explain whether the issue is targeting, messaging, follow-up or execution.

02

Coaching starts with finding the right problem.

When an SDR falls behind, managers need the context behind the number before deciding what to change.

03

Comparing SDR performance takes more work.

Two SDRs can work similar accounts or territories and produce very different outcomes, but understanding why requires pulling together multiple pieces of data.

04

Account prioritization becomes manual.

Managers often have to research accounts themselves to identify which ones have meaningful signals and where SDR attention should go.

05

Connecting meetings to real outcomes.

Booked meetings are only one part of SDR performance. SDR Heads also need visibility into what happens after the meeting reaches the AE.

✦

The Harvin solution

A single command layer that unifies live signals, team performance, meeting qualification, and 1:1 coaching.

How Harvin Helps

From scattered data to clear action

Harvin brings the context you need together, so you can understand performance, spot gaps, and act faster.

One view of team performance — See activities, meetings, and outcomes without pulling data from multiple platforms.

Know where support is needed — Identify where performance is changing and where your coaching has the highest impact.

Understand what drives the difference — Compare SDR performance across similar territories to uncover execution differences.

Put account signals into action — Track account changes and prioritize accounts without manual research.

See beyond meetings booked — Bring meeting outcomes and AE feedback into the picture to verify meeting quality.

SDR Head Command Center Overview
The SDR Head Workspace

Everything you need to run the team with more clarity.

Harvin brings your team's performance, account priorities, meetings, and outcomes in one connected workspace.

01.

See what needs your attention

Get a quick view of team health, goal attainment, meetings, performance and Needs Your Attention items, so you can start with the areas that need you most.

Command CenterLive SignalsToday's Schedule
02.

Understand your team

See team-wide performance, then open an SDR 360° profile to explore their activity, performance trends, meetings, feedback and history.

Team PerformanceSDR 360°
03.

See Meeting Outcomes

Track booked and completed meetings, outcomes, AE qualification and feedback to see what your SDRs are creating beyond meeting volume.

MeetingsAE Feedback
04.

Know where your team should focus

See account intelligence with intent signals. Open Account 360° to understand the company, contacts, and account activity to mark them as priority for your SDRs.

Account IntelligenceAccount 360°
05.

Keep execution visible

Stay connected to the operational workflows behind your team's outreach, including conversations, calling activity and mailbox health.

CampaignDialerInboxMailboxes
06.

Recognize performance with Leaderboard

Give the team visibility into performance and recognition while keeping the focus on broader outcomes, not activity alone.

Leaderboard
07.

Coach from context, not just numbers

When performance changes, open the SDR 360° view to see the activity, meetings, feedback and history behind the trend. Use the full picture to decide next steps.

SDR 360°1:1 Coaching plans

Live Console

Territory Coverage & Real-time Account Allocation

Account allocation and territory prioritization
Testimonials

What other SDR Heads say about Harvin

+36% team quota attainment

“Before Harvin, 1:1 coaching was based on raw dials and gut feel. Now I open SDR 360, see the exact conversion friction on calls and emails, and our coaching sessions actually move pipeline.”

Vikram Sethi

VP of Sales Development · Aura Data

4 hours saved per manager weekly

“The Command Center gives me complete visibility across 25 SDRs. I know which accounts have live intent signals and whether our territory allocations are being properly worked without nagging managers.”

Jessica Thorne

Global SDR Director · MetricPulse

92% AE meeting acceptance

“Connecting booked meetings directly to AE qualification feedback transformed our team. Our SDRs don’t just book meetings—they book high-quality meetings that convert.”

David Reynolds

Head of Outbound Revenue · CloudMatrix

FAQs

What SDR Heads ask us

Start running your team with clarity.

Give your SDR team a connected way to work, and give yourself a clearer path to coaching.