Refund Policy

Subscription fees are generally non-refundable once a billing period has started. Customers remain responsible for fees incurred during the applicable subscription period. Cancellation prevents future renewal but does not ordinarily result in a refund for an already-paid subscription period.

Credits, usage balances, data purchases or other consumption-based amounts are non-refundable once used or consumed. Unused credits are not redeemable for cash unless expressly stated otherwise in the applicable commercial agreement.

If you believe you were charged incorrectly or charged more than once, contact us promptly. Where Harvin confirms a billing error, we will correct the charge or issue an appropriate refund or credit.

Enterprise customers or customers purchasing through an Order Form may have separate refund, cancellation or commercial terms. Where those terms conflict with this Refund Policy, the signed Order Form or agreement controls.

Nothing in this Refund Policy limits any refund or remedy that cannot legally be excluded under applicable law.

Contact admin@harvin.ai or +91 8769673818 and provide your company name, account email and relevant invoice or transaction information.