Effective: 2 November 2026Last updated: 2 November 2026
Legal entity: Thyleads Private Limited, operating Harvin.ai
This Privacy Policy explains how Thyleads Private Limited, operating the Harvin.ai product (‘Harvin’, ‘we’, ‘us’ or ‘our’), collects, uses, discloses and protects personal information when you visit Harvin.ai, create or use a Harvin account, communicate with us, or otherwise interact with our services.
Customers may upload, connect, import or otherwise process information relating to their customers, prospects, employees or business contacts through Harvin.
Where a user connects an email account, Harvin may access information required to provide connected inbox, campaign, drafting and related functionality. This may include mailbox address, sender and recipient details, subject lines, email metadata, message content, attachments, labels or folder status, and authentication tokens required to maintain the connection.
Where supported calendar functionality is connected, Harvin may process meeting title, participants, date and time, meeting description, scheduling information, meeting notes and related CRM or account context.
Where calling functionality is enabled, Harvin may process telephone numbers, caller and recipient details, call date and duration, call status, recording identifiers and links, and call recordings where recording is enabled. Customers are responsible for ensuring their use of call recording complies with applicable notice, consent and other legal requirements.
Harvin may use third-party model providers, including Anthropic, to power features such as email drafting, meeting preparation, account research, prospect research, account prioritisation, call preparation, task suggestions, classification, signal analysis and sales recommendations. Information provided to such services depends on the feature being used. Users remain responsible for reviewing and deciding whether to use generated content or recommendations.
Harvin may receive information from customers, CRM platforms, Google Workspace, Microsoft services, email providers, calendar providers, telephony providers, business-data and enrichment providers, professional and publicly available sources, integration partners, analytics providers and other services connected by customers.
Harvin may act in different legal capacities depending on the processing activity. For information relating to our own website visitors, customer contacts, account administration, billing, security and our own business operations, Thyleads Private Limited generally determines the purposes of processing.
Where a customer uses Harvin to process CRM records, prospect information, email information, campaign information, call information or other personal information on its behalf, the customer generally determines the purposes of that processing and Harvin acts as its service provider or processor, subject to our Data Processing Addendum.
Customers are responsible for ensuring they have an appropriate legal basis, permission or other authority to provide personal information to Harvin and to use Harvin for their intended activities.
Harvin may disclose information to service providers that support cloud infrastructure, email infrastructure, communications, calling, data enrichment, analytics, security, AI/model APIs, business-data services, search services, payment or billing, and customer support.
We may also disclose information when instructed by a customer, as part of a customer-enabled integration, where required by law, to protect Harvin or others, in connection with a corporate transaction, or with consent.
Harvin's primary production infrastructure is currently located in India. Some service providers and integrations may process information in other countries, including the United States, European Union and other jurisdictions. Where required by applicable law, appropriate contractual or other transfer mechanisms will be used.
Harvin retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, satisfy contractual requirements, maintain security, resolve disputes or meet legal obligations. Retention periods vary by data type and system.
Certain limited information may be retained where necessary for legal, security, fraud-prevention or suppression purposes.
Harvin uses technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure or destruction. No internet service or method of electronic storage can be guaranteed to be completely secure.
Harvin uses cookies and similar technologies for essential functionality, authentication, security, preferences, analytics, performance measurement and, where enabled, marketing or advertising. See our Cookie Policy for more information.
Depending on where you live and applicable law, you may have rights to access, correct, delete, restrict or object to certain processing, obtain a copy of information, withdraw consent where applicable, opt out of certain targeted advertising, or opt out of certain sale or sharing of personal information.
Where Harvin processes information solely on behalf of a customer, we may direct your request to that customer.
Requests may be submitted by email to admin@harvin.ai or by phone at +91 8769673818.
If business-contact information relating to you is available through Harvin and applicable law gives you a right to request removal, you may submit a request through our Privacy Choices page. Where appropriate, Harvin may retain limited suppression information to help prevent reintroduction through future enrichment.
Harvin is intended for business users and is not designed for children. We do not knowingly offer Harvin to children.
We may update this Privacy Policy from time to time to reflect changes to Harvin, our processing practices or applicable law. The updated version will be posted with a revised Last Updated date.
Thyleads Private Limited, operating Harvin.ai